What you need to know about How to close Chime account. If you find the option to delete and close your account using chime online bank on your smartphone, you may ruin your whole day. You can generally not delete or close your Chime account if you have an android phone, but if you have an iPhone , you can do so using these steps. If you have an iPhone , then you can follow these steps to delete your Chime account. Please contact the chime customer support team if you are experiencing problems with your account.